Support and Consultancy

24/7 Support Service

The support centres located in Norway and US are staffed around the clock to make sure you get help exactly when you need it. A variety of support plans customized to fit your company’s needs are available; from 8/5 to 24/7. By working closely with our customers we are able to gather valuable feedback to continuously improve our solutions.

Contact our helpdesk and talk to a friendly expert qualified to solve your WELS need.

Consultancy

Our Consultancy team consist of a unique combination of people with logistics and technical background complementing each other. They have in-depth experience and knowledge from years of working with oil and gas logistics and can contribute to optimize the use of WELS products in your organization before, during and after implementation. Our consultants are not only experts in our WELS solutions, but can provide your company with best-practice knowledge within the logistics process.

The technical team is dedicated to deliver quality customer service through developing bespoke solutions and integrations on request along with assisting end-users through the 24/7 help-desk.

Contact our sales department for more information on the services we can offer your company.